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FAQ

What is podiatry?

Podiatry specialises in the treatment of most conditions related to the lower leg and feet. Podiatrists can assist with injuries, alignment complaints, nail problems and care, diabetic care and treatment for various conditions such as warts and corns.

Where is Pivotal Motion Podiatry?

If you are looking for a podiatrist that is close to the Brisbane city centre, then Pivotal Motion Podiatry is the podiatrist of choice for you.  Servicing the suburbs of Kelvin Grove, Ashgrove, Enoggera, Alderley, Windsor, Woolowin, and the Grange.  Located on the first floor of the Newmarket Village Shopping Centre this podiatry clinic is located on Newmarket Rd, Newmarket.

Sneak peak of Pivotal Motion Podiatry

Do I need a GP referral to see a podiatrist?

No, you do not need a GP referral to see a podiatrist in private practice. However, if you are coming to see our podiatrist under a funding scheme, you may require a GP referral: for instance if you come under WorkCover, the Department of Veterans’ Affairs (DVA) and Medicare schemes.

Does my private health cover (part of) the sessions?

If you have an Extras cover, usually part of podiatry sessions are covered. To find out what the exact amount of the rebate would be, we would recommend to contact your private health fund. The codes we are using for private health are 004 for the initial consultation and 012 for subsequent appointments.

If your private health (partially) covers podiatry sessions, we can process the claim right here in the office for you via our HICAPS system, and you will only need to pay the gap amount at the time.

If you are a member of HCF member it is good to know that we are a More For Feet provider.  This can be a little complex but please bear with us as the coding is much more different to that of normal private health care.

Does Medicare cover the sessions, can sessions be bulk billed?

You may be able to claim Medicare rebates if you have a chronic medical condition that is being managed by your GP under a Chronic Disease Management (CDM) plan, previously called (Enhanced Primary Care plan, EPC). If you have this plan, you are entitled to a $52.95 rebate for up to five sessions a calendar year.

Pivotal Motion Podiatry does offer bulk billed services, so there will not be any out of pocket fee for up to five appointments under the Medicare scheme per calender year.  If you have used up services elsewhere and Pivotal Motion Podiatry is not reimbursed via Medicare then the patient is liable for payment of the service.  Unfortunately for us at Pivotal Motion Podiatry, just because it is a Medicare service does not 100% guarantee payment for our services.

What are your fees and cancellation policy?

Our initial consultation (30 minutes; code 004) is $85.00 and our subsequent appointments (30 minutes; code 012) are $65.00 per session.

All cancellations need to be made 24 hours prior to the pre-arranged appointment, or a full fee ($65) will be charged. Rescheduled appointments will carry a $24.00 fee if the appointment is changed on the same day of the pre-arranged appointment.

For more details on orthotics please visit our biomechanics and orthotics page to which outlines the procedure and prices of orthotics.

What are your opening hours and how soon can I get in to see a podiatrist?

We are open on:

Tuesday 12:30 pm – 18:30 pm
Wednesday 07:30 am – 16:00 pm
Thursday 12:30 pm – 18:30 pm
Friday 10:30 am – 17:30 pm
Saturday 08:00 am – 12:30 pm

Usually we can get you in to see our podiatrist on the day you are calling or the day after.

How long are the sessions and how often do I need to come?

Sessions with our podiatrist are 20-30 minutes long. If a biomechanical needs to be done or a soft tissue procedure, the appointments will take longer, but your podiatrist will let you know beforehand.  When booking the appointment please briefly discuss what you are wanting to discuss or see the podiatrist for as this can assist reception staff in booking the right about of time.

The frequency and amount of sessions depends on the severity of the injury. Your podiatrist will be able to give you an estimate on the amount and frequency of sessions at the time of your initial consultation.

What type of treatment does Pivotal Motion Podiatry offer?

Pivotal Motion Podiatry includes but is not limited to the following services: assessment, diagnosis, biomechanical, orthotics, diabetic feet assessment, nail avulsion and care, treatment for various injuries and conditions, and various soft tissue surgical methods. If you are interested in another type of treatment, please contact our friendly reception staff on 07 3352 5116 and we can tell you whether it can be done at our practice.

What do I need to bring and/or wear to the first consultation?

If you have had any X-Rays, MRI or CT scans or Ultrasounds done recently, please bring the report in so your podiatrist can use these in their assessment of your injury.

Wearing loose, comfortable clothing would be preferred. Wear the shoes you most often wear. Our podiatrist will tell you whether you need to bring in any runners for subsequent sessions.

What are Orthotics?

Orthotics are devices developed by the podiatrist to correct postural problems with the lower leg. They sit inside your shoe and assist with foot posture and weight and force distribution through the feet. They can be particularly useful in cases of foot pain, knee pain, hip pain, and arthritis. They can also be used to correct postural deficiencies while walking and running. They can be made from a huge variety of materials, from rigid plastics through to extremely soft rubber-like materials.

Read more about Orthotics and who may benefit from them on our webpage.